A: Fat’hi Freight Forward and Logistics Limited was established in 2024. We are headquartered in Nairobi, Kenya, with a branch in Mombasa to serve both local and international clients efficiently.
A: Our head office is in Nairobi, and we have a branch in Mombasa, strategically close to the Port of Mombasa.
A: We provide clearing and forwarding, logistics solutions, export and import services, air freight, and sea freight. We also offer warehousing and distribution to meet your end-to-end supply chain needs.
A: Yes, we handle both imports into Kenya and exports from Kenya to global destinations.
A: Absolutely. We work with major airlines for fast air cargo and with leading shipping lines for full-container-load (FCL) and less-than-container-load (LCL) sea freight.
A: Yes, depending on the destination and regulations, we can arrange door-to-door delivery for both imports and exports.
A: Yes. Kenya requires all imports and exports to be cleared through a licensed customs agent. We are fully licensed to handle this process for you.
A: Typically, you will need an Import Declaration Form (IDF), commercial invoice, packing list, bill of lading or airway bill, certificate of conformity (if applicable), and any relevant permits. Our team will guide you through this.
A: Yes, we prepare and process all necessary export documents, including export declarations, certificates of origin, inspection reports, and customs clearance paperwork.
A: Clearance times vary depending on the type of goods, documentation accuracy, and customs inspections. On average, it can take between 1–5 working days once documents are submitted correctly.
A: Charges depend on the cargo’s weight or volume (whichever is greater), mode of transport (air or sea), origin and destination, and any additional services required such as warehousing or insurance.
A: Yes, we provide free, no-obligation quotes based on your shipment details.
A: We accept bank transfers, mobile money (M-Pesa), and other agreed methods. Payment terms will be clearly stated in your quotation.
A: No. All charges are communicated upfront in your quotation, including port charges, customs duties, and handling fees.
A: Yes, we have experience with temperature-controlled logistics for perishable exports like flowers, fruits, and seafood.
A: Yes, we can arrange comprehensive cargo insurance to protect your shipment against loss or damage during transit.
A: We provide regular updates and tracking information via email, phone, or our shipment tracking system.
A: Yes, we have the expertise and equipment to manage large, heavy, or specialized cargo, including machinery and construction materials.
A: Yes, we provide secure storage facilities in Nairobi and Mombasa for short-term and long-term needs.
A: We operate globally, with strong networks in Africa, Asia, the Middle East, Europe, and North America.